Investor charter

Attention investors

Filing a complaint on SEBI SCORES

Register on the SCORES portal. Mandatory details: name, PAN, address, mobile number and email ID. Benefits: effective communication and speedy redressal of grievances.

KYC with NSDL / CDSL: prevent unauthorised transactions

Update your mobile number with us. You will receive alerts on your registered mobile for all debit and other important transactions in your demat account, directly from CDSL or the exchanges, on the same day. Issued in the interest of investors.

Margin pledge (MPR)

• Stock brokers can accept securities as margin from clients only by way of a pledge in the depository system, with effect from September 1, 2020.
• Update your mobile number and email ID with your stock broker or depository participant. You will receive an OTP directly from the depository to create a pledge.
• Pay 20% upfront margin of the transaction value to trade in the cash market segment.
• Refer to the exchange's FAQs issued vide circulars NSE/INSP/45191 (July 31, 2020) and NSE/INSP/45534 (August 31, 2020), and other guidelines issued from time to time.
• Check your securities, mutual funds and bonds in the consolidated account statement issued by NSDL or CDSL every month.

Investor awareness

If it sounds too good to be true, it usually is. There are no shortcuts to creating wealth. Register your email and mobile number with your broker, and do not fall for fraudulent SMS investment tips from unknown sources that promise huge profits.

Investor charter documents